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Position Number: CLA20-379

College of the Canyons
Santa Clarita Community College District

announces an employment opportunity for

Director, Enrollment Support

 

Review Date: August 13, 2021

This position is a high priority for our District for the 2021-2022 year and is contingent upon continue available district, grant and state funding.

The Santa Clarita Community College District/College of the Canyons is seeking a full-time Director, Enrollment Support in the Instruction Office. 

Who We Are

The Santa Clarita Community District is committed to achieving educational equity for all students. As presented in our District Strategic Plan, which focuses on Access, Engagement, and Success, “Equity, inclusion, and diversity are not goals in themselves, but ideologies embedded in all actions and planning across all departments and functions of our college and its two campuses.” These areas of focus demonstrate a resolve to focus on student success and confirm that we are at the forefront of change with integrated planning efforts that both evolve and anticipate the needs of our students. We provide students with a rich and dynamic learning experience that embraces differences — fostering healthy inclusion through inquiry, shared dialogue and reflection to ensure that we promote a sense of community, collegiality and cooperation. When you join our team at the Santa Clarita Community College District, you can expect to be part of an inclusive, creative, flexible, innovative and equity-focused community that engages students, each other, and the community in scholarly inquiry, creative partnerships, and the application of knowledge and success.

The College and the District

College of the Canyons is part of the Santa Clarita Community College District and is designated as a Hispanic Serving Institution (HSI), enrolling approximately 32,000 students each academic year. College of the Canyons has a diverse student population that reflects our focus on enhancing the educational attainment and economic well-being of the community we proudly serve. Detailed information about our student population, including data related to student success, can be found on the College of Canyons Office of Institutional Research, Planning and Institutional Effectiveness (IRPIE) website. Additionally, College of the Canyons, was recently honored as a 2021 Bellwether College Consortium award winner, was honored in 2018 and 2019 with the Champion of Higher Education award, was ranked #1 in Los Angeles County during 2019 as the best two-year college for adult learners, and is rated #1 in Los Angeles County for completion rates by college-prepared students. It is distinguished as one of the top transfer institutions in Los Angeles County.

Who We Want

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate must be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who share our commitment to closing equity gaps. The Santa Clarita Community College District seeks leaders possessing a strong grounding in academic and student services programs and a thorough understanding of the primary mission of the community college. We seek employees that value mentorship and working in a collegial, collaborative environment, who are conscientious risk takers and transformational leaders guided by a commitment to helping all students achieve their educational goals.

"BIG PICTURE" RESPONSIBILITY:

Under the direction of the Associate Vice President of Instruction, assumes responsibility for shaping the District’s enrollment management strategies, by focusing on strategic course scheduling practices, state apportionment reporting, and complex data analyses in support of achieving enrollment targets and meeting students’ curriculum and scheduling needs.  Works with Institutional Research, Planning, and Institutional Effectiveness to track student retention, persistence, transfer, and completion. Serves as the Instruction liaison with Enrollment Services, Admissions & Records, Outreach & School Relations, the Student Business Office, Human Resources, Business Services, MIS, PIO, and the Economic Development Division to develop and implement a dynamic, forward-looking, and comprehensive strategic enrollment management plan that aligns with statewide and District strategic initiatives and ensures a strong link between scheduling; local, regional, state, and federal priorities; and community needs. Assists Instruction with the enrollment management committee while also working closely with the Dean of Academic Innovation and Continuing Education in preparing an efficient course schedule using an equity-minded Guided Pathways framework that best aligns with the Strategic Plan and fiscal priorities.  Provides essential monitoring of various instructional program activities.  Performs other duties as assigned. 

Canyons Hall

ESSENTIAL DUTIES:

 The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 

  1. Designs, recommends, and implements a strategic enrollment management plan through research and data analyses of enrollment issues, trends, and models.  Compiles, analyzes, interprets, and presents data to various stakeholders, including instructional deans, department chairs, and faculty to implement effective enrollment management strategies and forecast opportunities for growth.
  2. Evaluates the College NOW, concurrent enrollment, and dual enrollment programs in tandem with Outreach & School Relations to ensure access to college programs for high school students while monitoring student retention, persistence, transfer, and completion.  Ensures course creation aligns with designated career (technical) education pathways, fulfills A – G requirements, and meets the diverse needs of students throughout the district.
  3. Works directly with Instruction, Student Services, MIS, Institutional Research, Planning, and Institutional Effectiveness, and other administrative staff to build strong, collaborative relationships in order to plan and implement effective enrollment management strategies and best scheduling practices.
  4. Develops enrollment management strategies that align with business, industry, community-based organizations, and other strategic resources in concert with the Economic Development Division. 
  5. Monitors the inmate education program using metrics such as student retention, persistence, and completion and ensures pathway alignment for designated career (technical) education and other transfer courses as well as noncredit offerings.
  6. Supports the GatewaySCV consortium to collect and report adult learner demographics, barriers, and program outcome information.
  7. Provides deans and department chairs with a summary of department-specific disaggregated data to assist with the annual program and budget reviews and timely, comprehensive reports to assist faculty, department chairs and deans in program and schedule planning in order to enhance the College’s ability to meet students’ needs, increase student retention and facilitate student success.
  8. Supervises the production of timely course scheduling requests for the Fall, Winter, Spring, and Summer sessions, ensures Instructional staff produces drafts for Division/School Deans and faculty review as submissions near completion, monitors accuracy of submissions, and creates and incorporates appropriate comments for student viewing in the published Schedule of Classes while assuring a sufficient amount of sections have been submitted reflecting times, days and teaching sites to meet students’ needs and College enrollment targets.  Responsibilities include, but are not limited to, ensuring the proper development of credit, noncredit, and not-for-credit (community education) programs and courses, including GatewaySCV adult education consortium, Instructional Services Agreements (ISA), Academy of the Canyons, inmate education, cooperative work education, apprenticeship, and concurrent/dual enrollment.
  9. Makes data-driven recommendations to the Associate Vice President of Instruction on class sections and room assignments to ensure efficient utilization of class space.  Efficiently manages class cancellations, ensuring notification of appropriate Dean, Department Chair, Faculty, and students, and ensures contracts are deactivated and pay reports updated.
  10. Oversees and ensures accuracy of the final schedule production, including appropriate comments for student viewing in the published Schedule of Classes, verification of distance education offerings for courses with an approved Distance Learning Addendum, and proper MIS coding of each section for apportionment reporting featuring weekly census, daily census, positive attendance, and independent study procedures.
  11. Supervises production of detailed reports featuring teaching loads, load banking, reassigned time, and release time, particularly as it is relevant to instructional program management, development and course scheduling.
  12. Supervises production of pay reports in support of faculty staffing for submission to Business Services and Human Resources offices.  Ensures timely processing of faculty contracts.
  13. Tracks adjunct faculty office hours and produces corresponding pay reports for submission to Business Services.
  14. Supervises preparation of detailed reports for ISA invoicing and accounting processes.
  15. Directs the development and implementation of course schedules; plans, organizes, schedules and oversees various production-related activities; ensures effective and efficient course scheduling.
  16. Supports Instruction, Business Services, Student Services, and the Office of Institutional Research, Planning, and Institutional Effectiveness to ensure accurate reporting for apportionment reports.  Assures integrity of data in the administrative information database system, audits data relevant to the instructional program to assure compliance with District policies, State regulations and reporting requirements, and participates in annual audits to ensure compliance with local, state, and federal laws and regulations.
  17. Provides data and reports in support of requested information for faculty negotiations (COCFA and AFT), accreditation (ACCJC) and department specific external accreditation and authorizing bodies, Educational & Facilities Master Plan, and Strategic Plan purposes.
  18. Provides daily direction to the Instructional Support Program Coordinator and the Instructional Services Agreement Coordinator and trains other support staff as directed.
  19. Participates actively on relevant campus committees including enrollment management, strategic planning, Management Advisory Council, and various others as required.
  20. Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Experience:

Equivalent of three (3) years of full-time increasingly responsible experience in a college setting which demonstrates possession of the knowledge and skills necessary to perform the duties of this position.

Education:

Possession of a Bachelor’s degree or higher from an accredited college or university. Two years direct experience in addition to that identified above may be substituted for each year (30 semester units of college coursework for a maximum substitution of four additional years of experience for two years (60 semester units) of college.  

DESIRABLE QUALIFICATIONS:

  • Extensive experience in work processing, spreadsheet and database software and automated systems to effectively meet the job tasks.
  • Demonstrated experience in calculating FTES and properly applying various attendance procedures including weekly student contact hour, daily student contact hour, independent study and work experience education, and positive attendance.

DEMONSTRATED KNOWLEDGE AND ABILITIES:

Position requires knowledge of:

  1. Higher education operations and policies, particularly the California Community College System.
  2. Applicable laws, codes, regulations, policies, and procedures relating to the assigned activities.
  3. Analyze, synthesize, make correlations, summarize data, and develop comprehensive reports that are easily understood by a general audience.
  4. Articulate research needs to Institutional Research and work to analyze results to affect change.
  5. Direct people and activities, many multiple activities and projects, and work in a team setting.
  6. MIS coding used for course requirements and state reporting.
  7. Faculty load/compensation formulas and regulations.
  8. Microsoft Office, including proficiency in Excel and Word.

Position requires ability to:

  1. Establish and maintain cooperative and effective working relationships with others, using interpersonal skills to coordinate between stakeholders.
  2. Use independent judgment while making decisions.
  3. Use leadership skills to achieve desired outcomes.
  4. Plan, organize and coordinate multiple projects.
  5. Assist multiple managers simultaneously, providing support and oversight.
  6. Communicate effectively, both orally and in writing.
  7. Interpret, apply, and explain rules, regulations, policies, and procedures.
  8. Work effectively and demonstrate currency of knowledge with computers, database, and specialized technology utilized in Instruction.
  9. Analyze situations accurately and adopt an effective course of action.
  10. Meet schedules and timelines.
  11. Work independently with little direction.
  12. Assist with preparation of comprehensive research and data reports.
  13. Demonstrate sensitivity to, and respect for, the diverse academic, socio-economic, ethnic, cultural, disability, religious background and sexual orientation of community college staff and students.

SALARY PLACEMENT

Salary Placement - This twelve (12) month per year position will be on an individual contract. This classified administrator position will be placed on Range 14 of the Administrator Salary Schedule. Step placement is based on experience. Initial salary step placement for new employees is customarily at step 1, 2, or 3 ($9,485 / $9,628 / $9,771 per month) of this 20-step salary range. All administrators are on an employment contract and exempt from overtime and compensatory time accumulation.

DISTRICT CLASSIFIED ADMINISTRATIVE EMPLOYEE BENEFITS

Full-time employees are provided with a diversified employee benefits program that includes sick time, vacation time, discretionary time, medical, dental and vision insurance including dependent coverage, disability and life insurance as well as Section 125 options.  These benefits commence on the first of the month following date of hire.  Professional development and educational incentive opportunities are provided to all classified administrative employees.  

Classified employees contribute to the Public Employees' Retirement System (PERS), a defined benefit retirement plan through the State of California. 

PHYSICAL DEMANDS

Sedentary position requires use of a computer and related equipment for extended periods of time; frequently exerting 10 to 20 pounds of force to move objects; communicating and providing information to others; work outside on all parts of the campus and in varying weather conditions. In the event of an emergency, employees will be relied upon to serve as emergency service workers.

CONDITIONS OF EMPLOYMENT

  • Successful completion of background fingerprint clearance, pre-employment physical examination (disabilities not related to the physical job will not affect the application process) and TB screening. 
  • Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109.
  • Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.
  • Board of Trustees approval.
  • Official, sealed transcripts are required upon offer of employment.
  • Position is contingent upon funding and is subject to change.

EQUAL EMPLOYMENT OPPORTUNITY

Santa Clarita Community College District is an Equal Opportunity Employer.
The Santa Clarita Community College District is committed to employing qualified employees who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students.  The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide consideration for all qualified candidates. The District does not unlawfully discriminate in providing educational or employment opportunities to any person on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law  or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Human Resources office directly at (661) 362-3427.

 

Students

ABOUT THE DISTRICT

Innovative. Collaborative. Entrepreneurial. These characteristics not only define College of the Canyons, they are embodied by the faculty, staff and administrators who make this college unique among the 116 California Community Colleges.

Established in 1969, College of the Canyons is among the fastest-growing colleges in California and the nation. It is widely recognized as a model community college for enhancing student access, success and equity. Its completion rates rank among the highest in the state. The college has established a well-deserved reputation for bolstering economic development and offering innovative career technical education responsive to industry needs.

Guided by visionary leadership, the college serves a 367-square-mile area of northern Los Angeles County that includes the dynamic, growing Santa Clarita Valley. A steady influx of new residents and businesses creates a spirit of possibilities that inspires the college to be flexible, creative and attuned to the community’s evolving needs. The growing diversity of the community is mirrored by the college, which qualifies as a Latino-serving institution.

The college’s influence in the community is best illustrated by the dozens of collaborative partnerships it has forged with local school districts, government entities and service organizations. Examples include the Performing Arts Center’s K-12 Arts Education Outreach initiative, which allows thousands of children to experience the arts each year, and Academy of the Canyons, an early/middle college high school at the Valencia campus that is ranked among the top 10 percent of high schools in the nation.

With campuses in Valencia and Canyon Country, the college offers 92 associate degree programs, including 23 associate degree for transfer (AD-T) options, as well as 71 certificate programs. Classes are offered during traditional fall and spring semesters, as well as shorter, intensive summer and winter sessions. Additional educational opportunities exist at the University Center, whose four-year colleges and universities offer approximately 30 bachelor’s, master’s and doctoral degree programs, as well certificate and credential programs.

Because of the college’s commitment to meeting the needs of the community, local voters have approved two bond measures valued at more than $240 million since 2001. The college also secures substantial funds from the state and millions of dollars in grants each year that allow new, cutting-edge programs to be developed and facilities built to accommodate them.

Given its commitment to growth and innovation, College of the Canyons sets a new standard for what a college can achieve. It is a vital cultural, educational and economic force in the region. Join us to discover unexpected possibilities, the freedom to innovate and an opportunity to shape the future.

APPLICATION AND SELECTION PROCESS:

Applicants are encouraged to complete their applications online at https://www.canyons.edu/administration/humanresources/. If you require assistance, please call the Human Resources office at (661)362-3427 or for the hearing impaired TTY/TDD Line at (661)362-5178.  Applicants may check the status of their application online and may expect to be notified within approximately 5 weeks following the Review Date as to the status of their application.

All application materials must be uploaded online or received in the Human Resources office by the end of the day on the Review Date in order to assure consideration for this position. Postmark is not acceptable for this purpose. Separate application materials must be submitted for each position applied for. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.  The Human Resources office is located in the University Center, Suite #360 at 26455 Rockwell Canyon Road, Santa Clarita, CA, 91355.

Your application is not complete until the following required materials have been uploaded online or received by the Human Resources office:

  • Online District CLASSIFIED Application.
  • Detailed resume, which includes month/year dates of employment and descriptions of responsibilities at each employer.
  • Letter of interest (cover letter). In your letter, please address your qualifications and experience as they pertain to the job duties and the abilities section of this announcement.
  • Copies of complete and legible college transcripts clearly indicating all college units earned and any degree awarded. You can submit unofficial copies of transcripts for application purposes. Copies of diplomas are not acceptable in lieu of college transcripts. Official, sealed transcripts are required upon offer of employment. Please see our website for the requirements for evaluation of transcripts from foreign colleges or universities.
  • Confidential Recruitment Source Information (voluntary survey). This is voluntary and is a part of the online applicant profile, separate from the application.
  • Supplemental Questionnaire. Please answer the following questions as part of your application packet:
  1. Do you possess a Bachelor’s degree or higher from an accredited college or university? Two years direct experience in addition to that identified above may be substituted for each year (30 semester units of college coursework for a maximum substitution of four additional years of experience for two years (60 semester units) of college.
  2. Do you possess three (3) years of full-time equivalent experience in a college setting which demonstrates possession of the knowledge and skills necessary to perform the duties of this position.
  3. Please describe any experience you may have in designing, recommending, and implementing a strategic enrollment management plan through research and data analyses of enrollment issues, trends, and models.
  4. Please describe district and/or enrollment management projects that align with business, industry, community-based organizations, and other strategic resources.
  5. Please describe your experience in the area of data-driven decision making practices/strategies.
  6. Please describe your experience in supervising and producing detailed reports.
  7. Please outline your experience in supervising and training direct reports in the areas of data and implementation management.
  8. Why do you want to work at College of the Canyons in this position?
  • Letters of reference are optional.

Please note:

  • Skills evaluation of candidates for interview may be required.
  • Travel and relocation expenses are the responsibility of the applicant.
  • Hiring committees review all complete, qualified application packets. Possession of the minimum qualifications does not guarantee an interview.
  • A presentation will be required for those candidates selected for an initial interview.
  • Current COC employees who are applying for this position: Please be aware that materials from your personnel file are not included as part of the application file; therefore, please provide the same requested application materials as any other applicant.
  • Applicants are encouraged to apply online. If you need assistance with the application process, contact:

Human Resources Office

(661) 362-3427

TTY/TDD (661) 362-5178 or visit our website at

https://www.canyons.edu/administration/humanresources/

It is the applicant’s responsibility to ensure that all application materials are fully and correctly submitted. All materials submitted are for this position only and become the property of the District.  Materials will not be returned, copied or considered for other openings. Resumes may not be submitted in lieu of the official application form.

The College is expecting to conduct initial and final interviews between the weeks of August 23, 2021 and August 30, 2021. This is an estimated timeline, and is subject to change.

Positions are offered contingent on funding. We reserve the right to withdraw, extend the filing date, reopen, or delay filling this position. Recruitment may continue until the position is filled. This recruitment may be used for future vacancies.

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