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Position Number: CLA20-355

College of the Canyons
Santa Clarita Community College District

announces an employment opportunity for

Student Services Coordinator II-

Academic Advisor (Enrollment Services)

A Full-Time Classified Represented Position

Review Date: March 24, 2021

This position is a high priority for our District for the 2020-2021 year and is contingent upon continue available district, grant and state funding.

The Santa Clarita Community College District/College of the Canyons is seeking a full-time Student Services Coordinator II – Academic Advisor (Enrollment Services) in the Student Services division.

 

Who We Are

The Santa Clarita Community District is committed to achieving educational equity for all students. As presented in our District Strategic Plan, which focuses on Access, Engagement, and Success, “Equity, inclusion, and diversity are not goals in themselves, but ideologies embedded in all actions and planning across all departments and functions of our college and its two campuses.” These areas of focus demonstrate a resolve to focus on student success and confirm that we are at the forefront of change with integrated planning efforts that both evolve and anticipate the needs of our students. We provide students with a rich and dynamic learning experience that embraces differences — fostering healthy inclusion through inquiry, shared dialogue and reflection to ensure that we promote a sense of community, collegiality and cooperation. When you join our team at the Santa Clarita Community College District, you can expect to be part of an inclusive, creative, flexible, innovative and equity-focused community that engages students, each other, and the community in scholarly inquiry, creative partnerships, and the application of knowledge and success.

 

The College and the District

College of the Canyons is part of the Santa Clarita Community College District and is designated as a Hispanic Serving Institution (HSI), enrolling approximately 32,000 students each academic year. College of the Canyons has a diverse student population that reflects our focus on enhancing the educational attainment and economic well-being of the community we proudly serve. Detailed information about our student population, including data related to student success, can be found on the College of Canyons Office of Institutional Research, Planning and Institutional Effectiveness (IRPIE) website. Additionally, College of the Canyons, was recently honored as a 2021 Bellwether College Consortium award winner, was honored in 2018 and 2019 with the Champion of Higher Education award, was ranked #1 in Los Angeles County during 2019 as the best two-year college for adult learners, and is rated #1 in Los Angeles County for completion rates by college-prepared students. It is distinguished as one of the top transfer institutions in Los Angeles County.

 

Who We Want

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate must be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who share our commitment to closing equity gaps. The Santa Clarita Community College District seeks leaders possessing a strong grounding in academic and student services programs and a thorough understanding of the primary mission of the community college. We seek employees that value mentorship and working in a collegial, collaborative environment, who are conscientious risk takers and transformational leaders guided by a commitment to helping all students achieve their educational goals.

"BIG PICTURE" RESPONSIBILITY:

Under the direction of the Dean of Enrollment Services, performs specialized student interaction related to advising students regarding their academic goals. Duties include but are not limited to, performance of office work and correspondence; record keeping; support of state reporting requirements; informing students how to use the online educational planning software; problem solving; advising students, developing one-semester educational plans; and conducting workshops. Utilizes expertise in the use of online computer programs and applications. Performs other specific student service related projects, and other related duties as assigned.

Canyons Hall

ESSENTIAL DUTIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 

  1. Advises students in developing one-semester student educational plans. These plans are to be written for students with less than 15 units, and who have no outside academic work to be evaluated. Works closely with counselors and refers more complex student education plans to counselors. Works with new students through the matriculation process; including, application, assessment, orientation, and new student advisement. This may be conducted in one on one appointments, workshop settings, on or off campus.
  2. Advisors will assist in proctoring assessments for math, English, ESL, and campus resources. Advisors must be well versed on all campus resources and providing the information to our students.
  3. Refers personal counseling issues to Counseling Faculty or Student Health Counselors for assistance.
  4. Understands, interprets, and applies college and state regulations, mandates, rules, and operational procedures.
  5. In the course of advisement, provides students with orientation and information on College services. Provides information relevant to applications and deadlines. Assists students in making program changes and corrections.
  6. Advises students on District procedures for course prerequisite challenges, placement waivers, petitions for over 18 units, and academic standard petitions.
  7. Researches, implements, and maintains the online educational planning software in collaboration with enrollment services. Provides training for online software products such as the educational planning software.
  8. Advises students regarding academic probation/dismissal, matriculation and associate degree/graduation status.
  9. Evaluates student transcripts to determine prerequisite eligibility for registration. Works in conjunction with Admissions and Records to evaluate student transcripts.
  10. Creates and presents workshops on various college skills topics that will help students reach their educational goals.
  11. Advisors will assess each student to match them with the resources they may qualify for or need across our District. Refers students online and on-ground counseling workshops, tutorials, and guided learning activities.
  12. Contributes to the technical creation and implementation of new online software solutions such as student orientation, online and on ground workshops, tutorials, and guided learning activities.
  13. Provides outreach and recruitment for the College.
  14. Interviews and advises students regarding academic programs and requirements.
  15. Provides advice and services to students that directly supports transfer, including IGETC and CSU GE requirements and certification, timely completion and submittal of necessary applications, the acquisition of financial aid, basic needs, housing, etc.
  16. Coordinates, trains, and provides direction to staff relating to the matriculation process.
  17. Maintains current knowledge of college academic programs and requirements as well as CSU GE and IGETC requirements.
  18. Applies knowledge of modern office practices and equipment including expert use of computers for record management via the District’s Management Information System (Colleague), and specialized software such as an Online Educational Planning tool, SARS, Canyon Connects, Assist.org, CSU Mentor and UC Pathways and any other related software applications implemented by the District.
  19. Performs data input for all program phases; including information that may be of a privileged or sensitive nature. Performs other computer-input tasks relative to the operation of the department.
  20. Cross-trains and performs the essential duties of equal or lower level classifications/positions within the department, as necessary.
  21. Performs other related duties as assigned.

 

MINIMUM QUALIFICATIONS:

Experience:  

Two (2) years of full-time equivalent experience working in community colleges, universities, high schools, or other educational setting directly serving student populations; experience must include at minimum one (1) year of full-time equivalent academic student advising experience. Successful completion of a minimum of 15 post-baccalaureate semester units in Counseling or a field related to area of assignment will substitute for one (1) year of the required academic student advising experience. 

Education: 

Education equivalent to a Bachelor’s degree (120 semester units) is required.

DESIRABLE QUALIFICATIONS:

  • Earned Bachelor’s degree.
  • Experience advising students regarding their academic goals in a community college or other post-secondary educational institution.
  • Experience working with advanced technology and advance use of computer applications such as MS Office Suite (Word, Excel, Outlook, PowerPoint and Access).
  • Experience with specialized Online Educational Planning tools, scheduling database, Assist.org, CSU Mentor and UC Pathways.
  • Previous experience working with an administrative computer information management system, preferably Colleague.

DEMONSTRATED KNOWLEDGE AND ABILITIES:

Position requires knowledge of: 

  • Applicable laws, codes, regulations, policies, and procedures relating to student advising.
  • Oral and written communication skills. Application of proper grammar, spelling and punctuation.
  • Recordkeeping techniques.
  • Interpersonal skills using tact, patience, and courtesy.
  • Microsoft Office Suite software (Excel, Word, Outlook, and PowerPoint) and other business-related software.

 

 Position requires ability to: 

  • Learn, interpret, and apply legal mandates, policies, regulations, and guidelines and operational procedure.
  • Perform repetitive work, or continuously perform the same work with accuracy and efficiency.
  • Establish and maintain a variety of comprehensive and accurate files and records, prepare concise and complete reports as required.
  • Work independently, assume responsibility, and use professional judgment based on established guidelines and procedures.
  • Work effectively and demonstrate currency of knowledge with computers and other forms of advanced technology utilized in providing high quality services.
  • Type with speed and accuracy; make arithmetical calculations in like manner.
  • Communicate effectively and accurately orally and in writing.
  • Understand and carry out oral and written directions.
  • Establish and maintain cooperative working relationships with students, faculty, staff, trainees, and others connected in the performance of duties.
  • Ability to adapt to changing student and procedural requirements.
  • Apply knowledge of modern office practices and equipment, including automated word processing, record management and filing systems, telephone techniques, correspondence development, and report writing.
  • Demonstrate excellent customer service skills and ability to multi-task in a high stress, team-oriented environment.
  • Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.

 

SALARY PLACEMENT

Salary placement will be on Range 30 of Classified Represented Salary Schedule B ($4,643.00 - $7,796.00 per month). Initial salary step placement for new employees is customarily at step 1, 2, or 3 ($4,643.00 / $4,923.00 / $5,195.00 per month) of this 20-step salary range. 

Probationary period for new Classified employees is one year. Work year is 12 calendar months. The normal workweek for this position is 40 hours. Paid holiday, discretionary, and sick time are provided. Ten vacation days accrue during the first year of employment. A regular work schedule will be assigned, with the ability to occasionally work a flexible schedule as needed with supervisor approval.

 

DISTRICT CLASSIFIED EMPLOYEE BENEFITS

Full-time employees are provided with a diversified program that includes medical, dental and vision insurance including dependent coverage, disability and life insurance as well as Section 125 options.  These benefits commence on the first of the month following date of hire. Professional development opportunities are provided to all employees.  Educational incentive is available to eligible Classified Represented and Confidential employees.  

RETIREMENT: Classified employees contribute to the Public Employees' Retirement System (PERS), a defined benefit retirement plan through the State of California.

PHYSICAL DEMANDS

Position is a stationary position and requires use of a computer for extended periods of time plus frequent periods of movement from one area to another, which may include traversing to different floors of a building; operating a computer and related equipment; communicating and providing information to others; working with various materials and objects; frequently exert 10 to 20 pounds of force to move objects; may be exposed to occasional contact with dissatisfied individuals; and travel from site-to-site. In the event of an emergency, employees will be relied upon to serve as emergency workers.

CONDITIONS OF EMPLOYMENT

  • Successful completion of background fingerprint clearance, pre-employment physical examination (disabilities not related to the physical job will not affect the application process) and TB screening. 
  • Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109.
  • Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.
  • Board of Trustees approval.
  • Official, sealed transcripts are required upon offer of employment.
  • Position is contingent upon funding and is subject to change.

EQUAL EMPLOYMENT OPPORTUNITY

Santa Clarita Community College District is an Equal Opportunity Employer. 
The Santa Clarita Community College District is committed to employing qualified employees who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students.  The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide consideration for all qualified candidates. The District does not unlawfully discriminate in providing educational or employment opportunities to any person on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law  or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

 Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Human Resources office directly at (661) 362-3427.

 

Students

ABOUT THE DISTRICT

Innovative. Collaborative. Entrepreneurial. These characteristics not only define College of the Canyons, they are embodied by the faculty, staff and administrators who make this college unique among the 116 California Community Colleges.

Established in 1969, College of the Canyons is among the fastest-growing colleges in California and the nation. It is widely recognized as a model community college for enhancing student access, success and equity. Its completion rates rank among the highest in the state. The college has established a well-deserved reputation for bolstering economic development and offering innovative career technical education responsive to industry needs.

Guided by visionary leadership, the college serves a 367-square-mile area of northern Los Angeles County that includes the dynamic, growing Santa Clarita Valley. A steady influx of new residents and businesses creates a spirit of possibilities that inspires the college to be flexible, creative and attuned to the community’s evolving needs. The growing diversity of the community is mirrored by the college, which qualifies as a Latino-serving institution.

The college’s influence in the community is best illustrated by the dozens of collaborative partnerships it has forged with local school districts, government entities and service organizations. Examples include the Performing Arts Center’s K-12 Arts Education Outreach initiative, which allows thousands of children to experience the arts each year, and Academy of the Canyons, an early/middle college high school at the Valencia campus that is ranked among the top 10 percent of high schools in the nation.

With campuses in Valencia and Canyon Country, the college offers 92 associate degree programs, including 23 associate degree for transfer (AD-T) options, as well as 71 certificate programs. Classes are offered during traditional fall and spring semesters, as well as shorter, intensive summer and winter sessions. Additional educational opportunities exist at the University Center, whose four-year colleges and universities offer approximately 30 bachelor’s, master’s and doctoral degree programs, as well certificate and credential programs.

Because of the college’s commitment to meeting the needs of the community, local voters have approved two bond measures valued at more than $240 million since 2001. The college also secures substantial funds from the state and millions of dollars in grants each year that allow new, cutting-edge programs to be developed and facilities built to accommodate them.

Given its commitment to growth and innovation, College of the Canyons sets a new standard for what a college can achieve. It is a vital cultural, educational and economic force in the region. Join us to discover unexpected possibilities, the freedom to innovate and an opportunity to shape the future.

APPLICATION AND SELECTION PROCESS:

Applicants are encouraged to complete their applications online at https://www.canyons.edu/administration/humanresources/. If you require assistance, please call the Human Resources office at (661)362-3427 or for the hearing impaired TTY/TDD Line at (661)362-5178.  Applicants may check the status of their application online and may expect to be notified within approximately 4 - 5 weeks following the Review Date as to the status of their application.

All application materials must be uploaded online or received in the Human Resources office by the end of the day on the Review Date in order to assure consideration for this position. Postmark is not acceptable for this purpose. Separate application materials must be submitted for each position applied for. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.  The Human Resources office is located in the University Center, Suite #360 at 26455 Rockwell Canyon Road, Santa Clarita, CA, 91355.

Your application is not complete until the following required materials have been uploaded online or received by the Human Resources office:

  • An Online District Classified application.
  • A current detailed resume, which includes month/year dates of employment and descriptions of responsibilities at each employer. 
  • Letter of interest (cover letter). In your letter, please address your qualifications and experience as they pertain to the job duties and the abilities section of this announcement. 
  • Copies of complete and legible college transcripts clearly indicating all college units earned and any degree awarded. You can submit unofficial copies of transcripts for application purposes. Copies of diplomas are not acceptable in lieu of college transcripts. Official, sealed transcripts are required upon offer of employment. Please see our website for the requirements for evaluation of transcripts from foreign colleges or universities.
  • Confidential Recruitment Source Information (Voluntary Survey). This is voluntary and is part of the online applicant profile separate from the application.
  • Supplemental Questionnaire. Please answer the following questions as part of your application packet.
  1. Do you possess education equivalent to a Bachelor’s degree (120 semester units) or higher from an accredited institution? If yes, please state your degree, and provide a legible copy of your college/university transcript in your application packet. Copies of diplomas are not acceptable in lieu of college transcripts. If no, you do not meet the minimum requirements for this position.
  2. Do you possess two or more full-time equivalent years of experience working in a community college, university, high school, or another educational setting directly serving student populations? Does your experience include at minimum one (1) year of full-time equivalent academic student advising experience? Please describe your experience, and include employer name(s), your position title(s), dates of employment, full-time or part-time status (% of time or number of hours worked per week), and your roles and responsibilities. Please provide your total years of full-time equivalent experience you have in this field.
  3. Please describe your experience working with an administrative computer information management system, such as Colleague/Datatel, Banner, or PeopleSoft.
  4. Please describe your experience working with students, specially focusing on your philosophy of customer service and the importance of helping students reach their goals.
  5. Please describe any experience you may have with specialized Online Educational Planning tools, scheduling databases, Assist.org, CSU Mentor, and UC Pathways.
  6. Citing specific examples, please describe your experience creating and presenting workshops.
  7. How has your background and experiences prepared you to be effective in an environment that values diversity?
  8. Why do you want to work at College of the Canyons in this staff position?
  • Letters of reference are optional.

 

Please note:

  • Skills evaluation of candidates for interview may be required.
  • Travel and relocation expenses are the responsibility of the applicant.
  • Hiring committees review all complete, qualified application packets. Possession of the minimum qualifications does not guarantee an interview.
  • “Experience” generally refers to relevant paid experience. In some instances, unpaid experience may be counted as experience towards meeting the minimum qualifications or requirements for the position only if it entailed responsibilities substantially similar to those of relevant paid positions in the field.  It is the applicant’s responsibility to provide sufficient information and details to the Human Resources office at the time of submission of their application packet.  Details should include the organization, contact name and contact information, start and end dates, hours per week, and a list of relevant unpaid/volunteer duties or responsibilities performed.  Not all unpaid experience may qualify.  Upon offer of employment, an applicant will be required to obtain written verification(s) of any relevant unpaid/volunteer experience.
  • Current COC employees who are applying for this position: Please be aware that materials from your personnel file are not included as part of the application file; therefore, please provide the same requested application materials as any other applicant.
  • Applicants are encouraged to apply online. If you need assistance with the application process, contact:

Human Resources Office

(661) 362-3427

TTY/TDD (661) 362-5178 or visit our website at

https://www.canyons.edu/administration/humanresources/

 

It is the applicant’s responsibility to ensure that all application materials are fully and correctly submitted. All materials submitted are for this position only and become the property of the District.  Materials will not be returned, copied or considered for other openings. Resumes may not be submitted in lieu of the official application form.

The College is expecting to conduct initial interviews between the weeks of April 19, 2021 and April 26, 2021 and conduct final interviews between the weeks of April 26, 2021 and May 3, 2021. This is an estimated timeline, and is subject to change.

Position is offered contingent on funding. We reserve the right to withdraw, extend the filing date, reopen, or delay filling this position. Recruitment may continue until the position is filled. This recruitment may be used for future vacancies.

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